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Customs Support Administrator (4 on 4 off)

A great opportunity to join the business in a newly founded department

We have an exciting opportunity for a Customs Support Administrator to join our fast-growing business. The culture is vibrant, forward thinking, fast paced and customer focused.

About the role

The purpose of the role is to keep our customers freight moving by ensuring suppliers, customs brokers and partners have the correct paperwork for road freight shipments entering and exiting European borders.

Key Duties

  • To check and verify information on commercial invoices and resolve discrepancies in a timely manner.
  • To communicate directly with customs brokers to ensure all supporting paperwork is received to generate customs documentation.
  • To ensure customs documents are returned and loaded onto our internal system.
  • To ensure all relevant paperwork is sent to suppliers, customs brokers and partners for the import and export operation to run smoothly and achieve shipping deadlines.
  • To complete AEO documents and load onto our internal system.
  • To check clearance has been completed overseas and confirm duty has been paid on all DDP shipments.
  • To resolve any queries and issues via email, telephone, or video conferencing.

To succeed

You will have strong organisational skills, excellent attention to detail and the ability to process data accurately and efficiently. You will have excellent communication skills and proficiency in Microsoft Excel and Outlook. Experience in a similar role or within a forwarding or logistics environment would be advantageous.

Is this role for you?

  • Do you have working knowledge of Microsoft programs, in particular Outlook, Word and Excel?
  • Do you have experience of working in an administration role?
  • Can you work independently and are able to manage and prioritise a busy work schedule?
  • Can you work nights either full-time or part-time?
  • Can work from home, if required?

What you’ll get in return

We offer a competitive salary, 33 days holiday inclusive of bank holidays and a contributory pension scheme plus a laptop.  Due to the nature of role, there may be a requirement to work different nights, from 10 pm – 6 am.

To apply, please send us your CV and a cover letter.